A 52-year-old man's emergency call was answered by a dispatcher who used her skills to help locate him. The man had lost consciousness before providing his exact location, leaving responders to search for him. He initially reported being near a major intersection, but was unable to provide more details.

The dispatcher's actions were recognized for their role in guiding crews to the man. She utilized the sound of a siren to help pinpoint his location.

Further details about the incident and the dispatcher's response are available from the source, including recognition she received for her quick thinking.