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The Fifth Third, Comerica merger was supposed to be seamless -- why many customers say it wasn’t

The Fifth Third, Comerica merger was supposed to be seamless -- why many customers say it wasn’t
Photo: WDIV ClickOnDetroit (NBC) - Local News · view original

Fifth Third told Comerica customers the switch would be simple after the merger. All they needed to do was change their logins to their system. But Local 4 got calls from customers who ran into trouble. Some Comerica customers vented frustration after officially transitioning to Fifth Third Bank...

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