A woman from Canton experienced an issue with her insurance billing. She reported being double-billed by Progressive for several months. Despite reaching out to the company multiple times, she was unable to get a resolution.

The woman, LaShara Peake-Lewis, contacted Local 4 for assistance with her problem. After Local 4 got involved, Progressive took action on her case. Further details about the resolution are available from Local 4, but it is known that Progressive has since cleared up the issue for LaShara Peake-Lewis.