business
Progressive resolves Canton woman’s issue after Local 4 reaches out because she was double-billed for months
By Kyla Russell at WDIV ClickOnDetroit (NBC) - Local News
· June 21, 2026
· 3 min read
A Canton woman says she was getting double billed by Progressive for several months this year. She says she reached out to the insurance company multiple times for answers and was not getting anywhere. LaShara Peake-Lewis reached out to Local 4 for help and now Progressive tells her they are clea...
Key takeaway LaShara Peake-Lewis reached out to Local 4 for help and now Progressive tells her they are clearing her balance.
Why this matters in The Detroit
The resolution of LaShara Peake-Lewis's double-billing issue with Progressive is a welcome outcome for the Canton woman, but it also raises questions about the insurance company's customer service and billing processes. For Detroit -area residents, this story may resonate due to the city's own unique relationship with insurance companies, given its location within a flood-prone region. As residents of the "City of Homes," Detroiters understand the importance of reliable insurance coverage, and instances of double-billing or incorrect policy management can have significant financial implications. The fact that Peake-Lewis's issue was only resolved after Local 4 intervened suggests that some customers may need to advocate aggressively to get errors corrected. As the city's residents navigate the complexities of insurance coverage, they will be watching to see if Progressive takes steps to prevent similar billing errors in the future.
About this story
Original reporting by WDIV ClickOnDetroit (NBC) - Local News . The Detroit surfaces reporting from trusted publishers and adds local editorial context so readers can quickly understand what a story means for their community. We attribute every source, link to the original report, and follow a documented editorial standards policy. To understand how stories are selected and reviewed, read our about page .
For the complete original report, visit WDIV ClickOnDetroit (NBC) - Local News . Have a tip or correction? Contact our newsroom .
Category: business ·
Published: June 21, 2026 ·
Source: WDIV ClickOnDetroit (NBC) - Local News ·
Reading time: 3 min
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Frequently asked about this story
What is this story about? A Canton woman says she was getting double billed by Progressive for several months this year. She says she reached out to the insurance company multiple times for answers and was not getting anywhere. LaShara Peake-Lewis reached out to Local 4 for help and now Progressive tells her they are clea...
When was this published? This article was first published on June 21, 2026 by WDIV ClickOnDetroit (NBC) - Local News and curated for The Detroit readers.
Who reported this story? This story was reported by Kyla Russell at WDIV ClickOnDetroit (NBC) - Local News. To learn more about how The Detroit selects and reviews stories, see our editorial standards .
Where can I find related coverage? See more business coverage from The Detroit, or browse our daily briefing and topic hubs .
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