business
Oakland County man says Jax Kar Wash attendant caused car damage, company denies responsibility
By Kyla Russell at WDIV ClickOnDetroit (NBC) - Local News
· June 22, 2026
· 4 min read
An Oakland County man said his car was hit with over $600 worth of damage at a car wash, and he is asking for answers. The company said they believe it was a customer-to-customer collision.The man reached out to our Local 4 after we covered a similar story about this happening to a man in Chester...
Key takeaway 24, Steve Rotenberg said he was pulling up for his regular car wash at Jax Kar Wash in West Bloomfield Township.
Why this matters in The Detroit
The incident at Jax Kar Wash in West Bloomfield Township raises questions about liability and customer safety in local businesses. As a regular customer, Steve Rotenberg's experience is particularly concerning, given that he was following the normal procedure for a car wash. The company's denial of responsibility, citing a customer-to-customer collision, may not be sufficient to alleviate concerns about the role of the attendant in the incident. With similar incidents reported in nearby Chesterfield, it is crucial for local car wash establishments to review their safety protocols and ensure that attendants are properly trained to prevent such accidents. The fact that Rotenberg was offered a year-long free membership, but not compensation for the damage, may be seen as an inadequate response to the situation. As the community watches how Jax Kar Wash handles this incident, it will be important to see if the company takes steps to prevent similar accidents in the future and provide fair compensation to affected customers.
About this story
Original reporting by WDIV ClickOnDetroit (NBC) - Local News . The Detroit surfaces reporting from trusted publishers and adds local editorial context so readers can quickly understand what a story means for their community. We attribute every source, link to the original report, and follow a documented editorial standards policy. To understand how stories are selected and reviewed, read our about page .
For the complete original report, visit WDIV ClickOnDetroit (NBC) - Local News . Have a tip or correction? Contact our newsroom .
Category: business ·
Published: June 22, 2026 ·
Source: WDIV ClickOnDetroit (NBC) - Local News ·
Reading time: 4 min
Get more The Detroit stories like this
Free weekly briefing covering business and other local news. Curated by our editorial team. No spam.
By subscribing you agree to our privacy policy . Unsubscribe anytime.
Frequently asked about this story
What is this story about? An Oakland County man said his car was hit with over $600 worth of damage at a car wash, and he is asking for answers. The company said they believe it was a customer-to-customer collision.The man reached out to our Local 4 after we covered a similar story about this happening to a man in Chester...
When was this published? This article was first published on June 22, 2026 by WDIV ClickOnDetroit (NBC) - Local News and curated for The Detroit readers.
Who reported this story? This story was reported by Kyla Russell at WDIV ClickOnDetroit (NBC) - Local News. To learn more about how The Detroit selects and reviews stories, see our editorial standards .
Where can I find related coverage? See more business coverage from The Detroit, or browse our daily briefing and topic hubs .
← Back to all news
More business →
Today’s briefing
Subscribe to newsletter