safety
Oakland County man accuses Jax Kar Wash attendant of causing car damage, company denies claim
By Kyla Russell at WDIV ClickOnDetroit (NBC) - Local News
· June 27, 2026
· 5 min read
An Oakland County man is asking Jax Kar Wash to pay $600 in damages after he said an attendant caused a crash at the car wash in West Bloomfield Township. But the car wash company said they believe it was a customer-to-customer collision.The man reached out to our Local 4 after we covered a simil...
Key takeaway 24, Steve Rotenberg said he was pulling up for his regular car wash at Jax Kar Wash in West Bloomfield Township.
Why this matters in The Detroit
The incident at Jax Kar Wash in West Bloomfield Township raises concerns about the safety protocols in place at local car washes. As a regular customer, Steve Rotenberg's experience highlights the potential risks of conveyor-based car wash systems, particularly when attendants intervene in the process. The fact that Jax Kar Wash denies responsibility, attributing the damage to a customer-to-customer collision, suggests a need for clearer policies and procedures to prevent such incidents. With multiple car wash locations throughout the Detroit area, residents may want to pay closer attention to the safety measures in place at their local car washes. The outcome of Rotenberg's claim will be worth watching, as it may set a precedent for how car wash companies handle similar incidents in the future. Additionally, the fact that Rotenberg was offered a year-long free membership, but not compensation for the damages, may raise questions about the company's priorities when it comes to customer satisfaction and safety.
About this story
Original reporting by WDIV ClickOnDetroit (NBC) - Local News . The Detroit surfaces reporting from trusted publishers and adds local editorial context so readers can quickly understand what a story means for their community. We attribute every source, link to the original report, and follow a documented editorial standards policy. To understand how stories are selected and reviewed, read our about page .
For the complete original report, visit WDIV ClickOnDetroit (NBC) - Local News . Have a tip or correction? Contact our newsroom .
Category: safety ·
Published: June 27, 2026 ·
Source: WDIV ClickOnDetroit (NBC) - Local News ·
Reading time: 5 min
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Frequently asked about this story
What is this story about? An Oakland County man is asking Jax Kar Wash to pay $600 in damages after he said an attendant caused a crash at the car wash in West Bloomfield Township. But the car wash company said they believe it was a customer-to-customer collision.The man reached out to our Local 4 after we covered a simil...
When was this published? This article was first published on June 27, 2026 by WDIV ClickOnDetroit (NBC) - Local News and curated for The Detroit readers.
Who reported this story? This story was reported by Kyla Russell at WDIV ClickOnDetroit (NBC) - Local News. To learn more about how The Detroit selects and reviews stories, see our editorial standards .
Where can I find related coverage? See more safety coverage from The Detroit, or browse our daily briefing and topic hubs .
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