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New report reveals growing trust gap in AI-powered shopping

New report reveals growing trust gap in AI-powered shopping
Photo: WXYZ Channel 7 (ABC Detroit) - News · view original

A new report found that businesses are racing to roll out AI-powered shopping tools, but many consumers aren't fully on board yet. Researchers surveyed 28,000 consumers across 17 countries and examined how shoppers are balancing AI, online shopping and in-store retail experiences. The report foun...

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