Families are expressing concerns about the move-in conditions at an off-campus student apartment complex. Issues with apartment readiness and communication have been reported. Some families arrived to find their apartments were not ready, despite being scheduled to move in.

One family had leased a four-bedroom apartment, but upon arrival, they were told the unit was not ready and actually had only three bedrooms. The family claims they were not notified of this change beforehand.

Further details about the situation are available, including the experiences of other families who have come forward with similar concerns.