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Local grocery stores win on service but lag behind chains online, study finds

Local grocery stores win on service but lag behind chains online, study finds
Photo: WXYZ Channel 7 (ABC Detroit) - News · view original

When it comes to grocery shopping, bigger may not always be better. A recent survey of 5,000 U.S. supermarket shoppers found that 60% shop at independent grocery stores at least occasionally. Why? More than half point to friendly, personal service and community support. This research demonstrates...

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