Some customers who transitioned from Comerica to Fifth Third Bank are reporting issues. Problems include login difficulties and long hold times, with some spending hours trying to resolve account issues. The branch switchover became official this week, but not all customers have had a smooth experience.

A customer who banked with Comerica for decades was particularly frustrated with the transition process. She ultimately closed her account and withdrew her money in cash after encountering login troubles and lengthy hold times.

Further details on the transition issues and customer experiences are available from the source, including comments from affected customers like Susan Goldfaden who shared her disappointing experience with the merger.