business
Detroit auto shop leaves customers’ cars unfixed for months, state investigation underway
By Amaya Kuznicki, Jeff Jewell at WDIV ClickOnDetroit (NBC) - Local News
· July 17, 2026
· 3 min read
A Detroit auto shop is facing a wave of customer complaints after vehicles were left sitting unfixed for months. Motown Automotive Supercenter, located on Greenfield in Detroit, is now under investigation by the Michigan Secretary of State’s office, officials confirmed.After an initial report air...
Key takeaway After an initial report aired, Local 4 received additional complaints via email from viewers who said they experienced the same problems: cars were dropped off for repairs, locked behind shop gates, and never fixed.
Why this matters in The Detroit
The situation at Motown Automotive Supercenter raises concerns about consumer protection in Detroit's automotive repair industry. With about a dozen customers coming forward to Local 4, it's clear that the shop's alleged practices have caused significant financial and emotional distress for residents. The fact that some vehicles were returned in poor condition, with missing items and damage, suggests a lack of accountability and oversight. The Michigan Secretary of State's office investigation is a crucial step in addressing these complaints and ensuring that businesses operate fairly and transparently. As the investigation unfolds, Detroiters will be watching to see how the state holds Motown Automotive Supercenter accountable for its actions and what measures will be taken to prevent similar situations in the future. The city's residents deserve reliable and trustworthy automotive repair services, and it's up to local authorities to ensure that businesses meet these standards.
About this story
Original reporting by WDIV ClickOnDetroit (NBC) - Local News . The Detroit surfaces reporting from trusted publishers and adds local editorial context so readers can quickly understand what a story means for their community. We attribute every source, link to the original report, and follow a documented editorial standards policy. To understand how stories are selected and reviewed, read our about page .
For the complete original report, visit WDIV ClickOnDetroit (NBC) - Local News . Have a tip or correction? Contact our newsroom .
Category: business ·
Published: July 17, 2026 ·
Source: WDIV ClickOnDetroit (NBC) - Local News ·
Reading time: 3 min
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Frequently asked about this story
What is this story about? A Detroit auto shop is facing a wave of customer complaints after vehicles were left sitting unfixed for months. Motown Automotive Supercenter, located on Greenfield in Detroit, is now under investigation by the Michigan Secretary of State’s office, officials confirmed.After an initial report air...
When was this published? This article was first published on July 17, 2026 by WDIV ClickOnDetroit (NBC) - Local News and curated for The Detroit readers.
Who reported this story? This story was reported by Amaya Kuznicki, Jeff Jewell at WDIV ClickOnDetroit (NBC) - Local News. To learn more about how The Detroit selects and reviews stories, see our editorial standards .
Where can I find related coverage? See more business coverage from The Detroit, or browse our daily briefing and topic hubs .
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